These terms apply to the sale of products published on the website www.kgb-foto.com. By using this website, the User of www.kgb-foto.com or the Buyer confirms that they are aware of and agree with the General Terms and Conditions, purchase terms, and privacy policy. It is considered that by placing an order, the Buyer fully accepts the General Terms and Conditions and purchase terms. By using this website, the User confirms their familiarity and agreement with these terms. All rights to the website www.kgb-foto.com. are owned by the company KGB, vl. Kevin Henri Hilaire Gobert, hereinafter referred to as the Seller.
The sales contract for products between the Buyer and the Seller is concluded at the moment the order is placed.
The Buyer can only be an adult and legally capable person. A contract in the name and on behalf of minors or legally incapacitated persons may be concluded by their legal representatives or guardians. Partially legally capable persons may conclude a contract only with the consent of their legal representative or guardian. The Seller is not responsible for actions contrary to this provision.
The User is required to provide accurate, complete, and valid personal information when filling out the contact form. Failure to do so entitles the Seller to deny the User access to or fulfillment of all or part of the services offered on www.kgb-foto.com.
The Seller disclaims any responsibility for the accuracy and completeness of all information and content found on www.kgb-foto.com. The website reserves the right to errors in product descriptions and images provided based on manufacturer information. All content on the website is intended to assist customers in making a purchase. We do not take responsibility for unintentional errors.
www.kgb-foto.com posts all materials, photographs, and texts on the website in good faith to facilitate the customer’s selection during the purchase. However, it does not guarantee that product images fully match the actual product. Possible discrepancies may arise if the manufacturer modifies a product’s characteristics or contents. All descriptions are regularly and carefully reviewed.
The Consumer Protection Act (N.N.41/14, 110/15) applies to these terms and conditions.
KGB, vl. Kevin Henri Hilaire Gobert
The subject and commercial purpose of the contract is the purchase of a selected product or service through the "www.kgb-foto.com" online store, with payment of the corresponding price. The contract is concluded using remote communication means (distance contract), including online orders, printed promotional messages with order forms, and telephone orders with human assistance.
The Buyer may opt to receive information from the Seller about new products, promotions, and discounts (newsletter). After successfully completing registration (by correctly filling in all required details), the Buyer will receive a confirmation email.
Products available for purchase are listed on "www.kgb-foto.com," with product specifications, pricing, and VAT included.
KGB, vl. Kevin Henri Hilaire Gobert is committed to protecting customers' personal data by collecting only necessary and essential information for fulfilling obligations. Customers are informed about how their data is used and are regularly given the option to choose whether their data will be used for marketing purposes. All user data is strictly protected and available only to employees who require it to perform their duties. All KGB, vl. Kevin Henri Hilaire Gobert employees and business partners are responsible for upholding privacy protection principles.
Personal data protection is in accordance with the General Data Protection Regulation (GDPR) of the European Parliament and Council (Regulation No. 2016/679) and the implementation of the GDPR.
Monri WSPay, as the processor for authorization and payment of credit card transactions, processes personal data in compliance with GDPR regulations and strict PCI DSS L1 standards for data entry and transmission security.
All products offered on www.kgb-foto.com are digital photographs. No physical delivery takes place.
After successful payment, the Buyer will receive an email to the address provided during the order process. This email contains a secure link for downloading the purchased digital photographs.
Digital files are delivered in the highest available resolution, unless otherwise stated on the product page.
Delivery is considered completed once the email with the download link has been sent to the Buyer. The Buyer is responsible for ensuring that the provided email address is correct and accessible. If the confirmation email is not received within a reasonable time, the Buyer should check their spam/junk folder or contact the Seller at kgbfoto.info@gmail.com.
No shipping costs apply to digital products.
Payment on the website www.kgb-foto.com is made in euros. Prices are retail, expressed in euros, and include the applicable VAT. The price of each product is determined individually. The process of entering prices on the website is carefully monitored, but as it involves human input, errors are possible. All listed prices apply exclusively to online purchases.
The Seller is authorized to change prices without prior notice, as well as to set discounts, promotions, or special offers at any time without prior notice. All ordered products will be delivered at the prices valid at the time the order was placed.
For purchases on www.kgb-foto.com, payment is available by card only. We accept the following cards:
Payment on our website is secure. www.kgb-foto.com uses Monri WSPay for online transactions.
WSPay is a secure system for real-time credit and debit card payments. WSPay ensures secure entry and transmission of card data, which is confirmed by the PCI DSS L1 certificate it holds. WSPay uses an SSL certificate with 256-bit encryption and the TLS 1.2 cryptographic protocol, providing the highest level of protection for data entry and transmission.
Important: Card details are not stored on the Seller’s servers. All card data is entered directly on the secure pages of the payment processor.
If you experience any issues with the digital photographs you purchased (for example: the file cannot be opened, the download link does not work, or you received the wrong file), please contact us by email at kgbfoto.info@gmail.com.
When submitting a complaint, please include your order number, your full name, and a short description of the problem. If possible, attach a screenshot of the error message or the file you received.
We will confirm receipt of your complaint and do our best to resolve the issue promptly. In most cases, the problem can be solved by sending a new download link or replacing the incorrect file with the correct one.
If we are unable to provide you with the correct digital file, you are entitled to a full refund of the purchase price. Refunds are made using the same payment method you used when placing your order.
Since all products are digital, there are no transport or physical damages involved. Delivery is considered completed once the email with the download link has been successfully sent to the email address provided in your order.
At KGB Foto, we are committed to providing high-quality photographs and excellent service. If you encounter any problems, we will make sure to resolve your complaint to our mutual satisfaction.